CNCSIT Frequently Asked Questions
Products and Sizing
What sizes do you offer?
CNCSIT offers sizes ranging from XS to XXL for most of our products. We provide detailed size charts for each item to help you find the perfect fit. If you're between sizes, we recommend sizing up for a more comfortable fit.
Are your clothes ethically produced?
At CNCSIT, we're committed to ethical production. We work with carefully selected manufacturers who adhere to fair labor practices and maintain safe working conditions. Our goal is to provide high-quality, stylish clothing while ensuring responsible production methods.
Ordering and Payment
How do I place an order?
Simply browse our collection, select your desired items, choose your size, and add them to your cart. Proceed to checkout, enter your shipping details, and complete the payment process using your preferred payment method.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods through our Shopify checkout system.
Shipping and Delivery
How long does shipping take?
Shipping times vary depending on your location:
- all orders:7-14 business days You'll receive a tracking number once your order ships.
Which countries do you ship to?
We currently ship primarily to Europe, America, and Canada. International shipping is available for most countries.
Returns and Exchanges
What's your return policy?
We offer a 30-day return policy for unworn, unwashed items with original tags attached. If you're not satisfied with your purchase, you can return it for a full refund or exchange. Please note that the customer is responsible for return shipping costs unless the item is defective.
How do I initiate a return?
Contact our customer support team at info@cncscit.co.uk to initiate your return. We'll provide you with a return authorization and detailed instructions.
About CNCSIT
What inspired the CNCSIT brand?
CNCSIT was born from a passion for allowing people to embrace their inner nerd without compromising on style. We draw inspiration from films and anime, creating fashion that blends gothic, grunge, and cyberpunk aesthetics. Our mission is to empower our customers to express their unique personalities through bold, alternative fashion choices.
How can I contact customer support?
You can reach our customer support team through:
- Email: info@cncscit.co.uk
- Social media messages
- Messenger app on our website We aim to respond to all inquiries within 24 hours.